Organizational Background Of Operations And Process...

1.0 Introduction Operations and process management is the backbone of organisations designed to run operational needs, goods and services. Although organisations conduct planning and organisation to operate smoothly, issues arise. This report analyses issues WorkCover Queensland faces with customer relationship management (CRM), focusing on enterprise resource planning (ERP) and how technologies help and hinder the organisation. The report considers capacity management, and terminologies will be defined in line with the organisational background, identified issue, organisation structure and relationship to the issue, issue analysis, and potential improvements and costs. 1.1 Operations and Process Management Defined Operations and process management can be defined as the business functions that work together to manage the creation of organisational goods and services, and involves planning, coordination, organisation and control of all resources including material, technology and people to produce an organisation’s goods and services (Slacks et al 2012, pp. 4-5). 2.0 Organisational Background According to the Corporate Plan 2014-2018 (WorkCover Queensland 2014, p. 1), WorkCover Queensland operates within Queensland, Australia, providing workers and employers with workers’ compensation insurance services. The organisation is government owned and operates under the Workers’ Compensation and Rehabilitation Act 2003. With the vision to provide the best possible benefits andShow MoreRelatedCurrent Rate Of Technological Advancement And The Growth Of Global Competition1300 Words   |  6 Pagesaffecting almost every organization today, regardless of size, market, focus, and so on (Jaros, 2010). Change is a process of transitioning from one approach to another (Parsley Corrigan, 1994) and can be involved because of people’s attitudes and behavior (Goodwyn, 1996). Change is difficult to conceive and implement because it involves people issues (Carnall, 2003). Change management employs formal processes to address the resistance of the organization and stakeholders (Benvenuti, 2011). LeadershipRead MoreCase Study Of Wells Fargo s Business Process Management974 Words   |  4 Pagesbusiness process must be created by using different types of IT(information technology) to cope with challenge in the market for a business .The first part of this article illustrate the definition of the business process to explain how IT can enhance it. Then we will introduce the successful case of Wells Fargo s business process management to show the important role of IT tools in strengthening business processes. Finally we concluded by indicating the limitations of the business process to considerRead MoreDiversity Management Strategies913 Words   |  4 PagesDiversity management strategies IBM diversity management within the work place As explained by John (2011) IBM is the one of the biggest multinational company they are hires more than 400,000 employees over 200 countries. They recruit scientists, sales professionals, consultants and engineers. Even in the department level there are various background peoples working together for achieve common goal. So the managing several background employees are very important to increase productivity and teamRead MoreDunkin Donuts : Effective Management Skills1604 Words   |  7 Pages Dunkin Donuts Locations Introduction Being the manager of any given organization (Effective management skills) such as a business comes with many responsibilities and associated challenges and thus the right skills are required for any person to take up such a responsibility, so as to be in a position to carry out tasks such as managing and controlling the task force as well as acquiring new labor force into the organization. In order for the manager to be effective, he or she needs to have theRead MoreCase Workbrain1709 Words   |  7 PagesWorkbrain management currently prefers generalists rather than specialized employees. A key resource for Workbrain is the technical, industrial, and managerial experience possessed by the executives. Traditionally companies require five basic parts to perform key subsystem functions: top management, middle management, and technical core, with the technical and administrative support staff facilitating the operation of the company (See Appendix 1). In Workbrain’s scenario, the top management and technicalRead MoreSupply Chain Strategy Of Toyota946 Words   |  4 Pages Supply Chain Strategy of Toyota Background Founded by Kiichiro Toyoda in 1937, Toyota is one of the largest automotive manufacturers in the world with its headquarters in Toyota, Aichi. The firm operates in over 170 nations and regions across the globe. The company has a personnel base of over 330,000 worldwide (Toyota 9). Toyota’s vision is to be the most respected and admired corporation. Besides, the organization’s mission entails offering exceptional automotive products and services to itsRead MoreEssay on Donna Dubinsky at Apple1171 Words   |  5 PagesDonna Dubinsky at Apple Computer. As you will find in this paper, Donna’s case highlights key issues in organizational strategic direction and hierarchical structure; it illustrates power and influence, and the emotional effects of change. Donna Dubinsky was a motivated and hardworking employee but also an elite, who had been accustomed to sole responsibility of the decision-making process in the distribution system. Though she consulted with people but her circle of influence did not extend beyondRead MoreWorld s Most Fastest Growing Economy With Top Exporting Companies And Huge Amount Of Foreign Investments1673 Words   |  7 Pagesoperate and the necessary global management skills to gain success. NEWS LINK- http://www.bbc.com/news/business-29870588 Understanding Global Challenges Most of the counties have national manufacturing strategies to compact the slow growth in economy. Manufactures must understand the obstacles and challenges they face, understand their jobs to fit into larger organizational objectives (Kazmer 2014). Global challenges for the managers is to understand the process of suppliers and getting their feedbackRead MoreExamples Of Military Leadership1621 Words   |  7 Pagesarticulating policies; guiding and leading the change process; and evaluating organizational effectiveness as a military organizational leader. Accomplished measurable results, while leading small teams of seven to over 530 personnel in a dynamic, fast-paced environment. Possess a comprehensive background in Managing Multiple Projects, Customer Service and Communication derived from conducting domestic, geographically disperse and global operations in 8 Countries spanning 3 Continents. Managed riskRead MoreLiterature Review On Diversity Management Essay1489 Words   |  6 Pages 1.0. Background In many countries, diversity management has evolved as an important aspect taken into consideration by many organizations. This is mainly due to the migration of expatriates, globalization and initiatives taken for fairness, equal opportunity and social justice(Rainey2, 2014). In last few decades, the entire world and organizations has faced a significant increase in the demographic diversity of the workplace. Many policies have been formulated by the organizations all over the world

Article Review Sovereignty Commission File - 754 Words

Response 2 Sovereignty Commission File # 3-14A-2-2-1-1-1 This article is from a newspaper and it describes a court case which took place in Huntsville, Alabama, in 1960. An 18-year-old African American girl who was sitting with her boyfriend in a parked car on a rural road was dragged from her car, threatened with a knife, and then raped by two white brothers, Bud (26) and Bobby (23) Alverson, of Hazel Green, AL. The brothers were convicted of the crime by a circuit court after two hours of deliberation and were sentenced to 10 years in prison. I think that the Sovereignty Commission kept this file because it is proof that people are starting to convict white people for crimes committed against African Americans. This case shows that people finally acknowledged the violence against African Americans and prosecuted the offenders for it. People’s opinions are changing and instead of a very high majority of court cases against white offenders being lost there was justice coming for African American victims. For decades African Americans were convicted and lynched for crimes against whites, mostly males for the supposed rape of white women. White people worked tirelessly to keep a poor image of African Americans now people realize that white people are capable of these acts that African Americans have been framed for. This case could have caused other victims to come forward and go to court. With one court case being won in Huntsville against white men the Sovereignty CommissionShow MoreRelatedThe Effects Of Mexican Immi gration On The United States1252 Words   |  6 Pagesimmigrant employment by occupation. Retrieved December 1, 2015, from http://cis.org/illegalImmigration-employment. Caponi, V. (2011). Intergenerational transmission of abilities and self-selection of Mexican immigrants. International Economic Review, 52: 523–547. doi: 10.1111/j.1468- 2354.2011.00637.x. Davidson, A. (2006, March 30). QA: Illegal immigrants and the U.S. economy. Retrieved December 1, 2015, from http://www.npr.org/templates/story/story.php?storyId=5312900. Dixon, P., RimmerRead MoreHabeas Corpus And The War On Terror2110 Words   |  9 Pagesand the state, there are instances that the said right is overseen where these types of people are quickly detained after capturing. The writ of Habeas Corpus gives the rights to the captured people to undergo judicial trial. But there is also an article in the U.S. Constitution that states that the writ of Habeas Corpus can only be lifted if the people being questioned in involved in a rebellion or pose a threat to the safety of the public. That is why the administration of the previous U.S. PresidentRead MoreThe Successes and Failures of the Mission1135 Words   |  5 Pages(Hampshire: Palgrave Macmillan, 2013), p.193. Alison Pargeter, ‘What future would a post-Gaddafi Libya face?’ 2011. Amitai Etzioni,‘ Military review: The Lessons of Libya’, 2012. http://icps.gwu.edu/files/2010/10/Lessons-of-Libya.pdf Ann Elizabeth Mayer,’ BUILDING THE NEW LIBYA: LESSONS TO LEARN AND TO UNLEARN’, 2013. https://www.law.upenn.edu/live/files/2059-mayer34upajintll3652012pdf BBC News, ‘Libya revolt as it happened: Monday,’ BBC News, ‘Venezuela President Hugo Chavez meets Libyan Delegation†Read MoreIdle No More: Canadian Aboriginals Essay3192 Words   |  13 Pagespeople to join in a peaceful revolution, to honour indigenous sovereignty, and to protect the land and water† (INMa). INM originated when four women — Nina Wilson, Sylvia Mcadam, Jessica Goredon and Sheelah Mclean — organized a work shop focused on how the conservative omnibus bill, Bill C-45, would affect first nations people. This bill proposed changes to various acts and regulations that would directly affect Aboriginal sovereignty. These include; the Indian Act, the Navigable waters protectionRead MoreArticle II: Declaration of Principles and State Policies16349 Words   |  66 PagesARTICLE II: DECLARATION OF PRINCIPLES AND STATE POLICIES Declaration of Principles and State Policies = statement of the basic ideological principles and policies that underlie the Constitution. The provisions shed light on the meaning of the other provisions of the Constitution and they are a guide for all departments of the government in the implementation of the Constitution. †¢Principles = binding rules which must be observed in the conduct of government (1-6) Not all 6 principles are self-executoryRead MoreMà ¤ori Public Health:4032 Words   |  17 Pageswith me and will take what is useful and leave the rest’. Background The complicity of researchers and the policies and practices that research findings have justified in the colonisation of Aotearoa has been well-documented in many theses, articles and books on Mà ¤ori, research, colonisation and ethics (for example, Linda Smith, 1999; Ngahuia Te Awekotuku, 1991). This situation is not unique to Aotearoa and to Mà ¤ori; across the globe indigenous peoples have protested about being over-researchedRead MoreNiger Delta Development Commission ( Nddc ) Act 2000 Essay7301 Words   |  30 PagesNiger Delta Development Commission (NDDC) Act 2000 Promulgated in 2000, the NDDC Act highlights the importance of addressing the â€Å"problems† which arise from the exploration of oil minerals in the Niger-Delta area [†¦]† .Section 2(1)(b) of the NDDC Act sets out rules for the composition of the Niger Delta Development Commission reflecting the need for a stronger representation of the oil producing states. In addition, Section 2(1)(c) provides for the representation of non-oil producing states whileRead MoreSpratly Islands Dispute8776 Words   |  36 PagesChina’s sovereignty over the Nansha Islands in a series of subsequent international conferences and international practice. For quite a long period of time after WWII, there had been no such a thing as the so-called issue of the South China Sea. No country in the area surrounding the South China Sea had challenged China’s exercise of sovereignty over the Nansha Islands and their adjacent waters. Prior to 1975, Vietnam had, in explicit terms, recognized China’s territorial integrity and sovereignty overRead MoreInternet For Everyone J. Strika5842 Words   |  24 Pagescharge the batteries.  · Batteries – Extreme cold limits Li-Ion battery performance at night (â€Å"Ask away: How does cold affect the Loon battery?†, 2013).  · Political – The ongoing lack of international vertical airspace delineation agreements poses sovereignty concerns, especially within sensitive regions (Caswell, 2015).  · Unplanned descents – Since 2014, there have been fifteen unplanned and unexplained balloon landings worldwide, nine of which have been described as crashes. While Project Loon’s originalRead MoreWorld Trade Organization - Essay5408 Words   |  22 Pagesincrease trade flow between countries. It does this mainly through the various rounds of talk. †¢ It is responsible for assuring that countries act according to the various trade agreements they have signed. Any country or group of countries can file a complaint with the WTO against the competitive practices of another country. The WTO attempts to resolve most complaints through negotiations between the two parties. Ultimately, though, the complaint can go to a panel of experts (effectively an

Week Assessment Free Essays

Leading is how a manager gets employees to get their work done to the best of their abilities, influence good work habits, and support the goals of employees for his or her journey either personally or within the organization. How these functions apply to managing others or even yourself in your current or previous job. This student employs the major functions of management in this students current position on a daily basis. We will write a custom essay sample on Week Assessment or any similar topic only for you Order Now Organization is a natural progress in maintaining a good work environment for this student. Others in management struggle with this function, but it is vital in maintaining a daily flow and progress of records for budgeting. Planning for future events, meetings, and time-off for employees is essential to maintaining office schedules and time management. This student maintains the physicians lily, weekly, and vacation schedules so that there are minimal problems with scheduling patient appointments and administrative meetings. Controlling is a new task that this student deals with in minimal measure. This student is the contact person in the office because the office is in transition with management in our office. This student updates the interim manager on the needs and issues in our office on a daily and weekly basis giving her the ability to manage her multiple offices without being onsite. Leading is a natural process for this student. In the past, this student has been the anger of our private practice but, with the transition to being a hospital owned office that role has evaporated to the established management team within the organization. The staff still comes to this student with problems and guidance this student is limited to what this student can do but try to help the staff as much as this student can. The most important role for a health care manager and leader in the diversified health care industry. In the opinion of this student, the most important role for a health care manager is leadership. Managers rely on their staffs to do the duties given to hem So that the manager can focus on Other tasks. It is imperative that staff take on tasks and duties that the manager needs the outcomes of the results for the reports the manager has to submit to higher management. Giving staff duties also helps create an integrated office where the staff feels involved with the management processes that have been unobtainable in past management styles. The most significant aspect related to health care management that you want to gain by taking this class. The most significant aspect related to health care management that this student want to gain from this class is how to use my style of management onto effective leadership. How to cite Week Assessment, Papers

Elsevier Health Sciences-Enhancement In Demand To Educate Nurses

Question: Discuss about the Article for Elsevier Health Sciences? Answer: Globally, there is an enhancement in demand to educate nurses in the clinical practice environment. Settings that empower and encourage learning and teaching are powerful in educating the nurses in a positive way (Oermann Gaberson, 2013). The present writing addresses the significance of providing a positive learning environment. The key focus areas are analysis of faculty behaviours that provide a negative learning environment, how would I foster a positive and rigorous learning experience for students as a nurse educator, a strategy that faculty can take up for promoting student participation in own learning, the way a facultys competence and confidence influence a students learning experience, importance of fostering a positive learning experience for students and nurses and role-modelling techniques and methods available to foster and support a positive learning experience for students and nurses. Undesirable behaviour by the faculty disrupts and negatively effects the overall learning environment for students and contributes to the students discontent and stress. These include negative feedback in a repetitive manner, biases regarding gender, race and ethnicity, lack of patience and empathy and positive approach towards solving problems of students. Some faculty members may be having a tendency to show inappropriate behaviour by showing unnecessary anger, disgust in slightest pretext. This has a negative impact on the students as they do not get the opportunity to get the best teaching (Blegen et al., 2013). As a nurse educator, I can foster a positive yet rigorous learning experience for the students by developing and communicating classroom management plans and motivation plans, developing instructional plans for facilitating bell-to-bell teaching, creating classroom organisation and arrangement, establish high expectations. Other means taken up by me would be communication expectations to students and parents, keeping students on target, encouraging relevant and frequent feedback, establishing grading practices communicating high expectations and decreasing frustrations. Severe behaviour has to be dealt with in an appropriate manner. According to Billings Halstead (2013) motivation, parent engagement, teacher efficacy, instructional planning, and consistency of high expectations are irreversibly tangled. An environment that fosters decency, respect and success for all student is what must be implemented. One strategy for promoting student participation in their learning is to implement instructional activities for actively engaging students. The best tool would be personal involvement. There are several ways of implementing instructional activities. These include planning writings on daily basis, reading with and to the students, using varied sources of information. The best approach would be to use project-based learning that needs students to develop time management, group process, planning skills and communication skills together with content mastery. This method would promote student participation in own learning. Encouragement is to be given students for taking up interesting course works like projects that include practical experiences. The competency and confidence of faculties have a major role in influencing the students learning experience. As stated by Iwasiw et al., (2014) the ability of the faculties to be friendly, open, willing to adjust and confidence improves students own motivation for learning as well as their self-confidence. Professional competence and pedagogical skills are a decisive prerequisite as students have positive experiences regarding safety, supervision and mentoring. The facultys lack of interest for updating own knowledge is a negative influence on the learning process of the students. Mentoring and coaching by faculties, if not up to the mark, have low-grade outcomes in education. The importance of fostering a positive learning experience for nurses and students re immense and multi-fold. Having an appropriate learning arena is vital for students since a significant part of the studies they take are applied in the health care services they provide. This directly has the impact on patient care and health outcomes. Thus, a good quality learning experience is the key to students perceiving the quality of care they are to provide. Lack of knowledge, motivation, confidence, self-esteem and competency as a result of a negative learning experience is the loss of health care settings. The future of nurses depends on the supervisors assessment and judgment received form the learning experience (Bradshaw Lowenstein, 2013). For supporting a positive learning experience, the main means is to foster a relationship conducive to learning. Efforts and supports from the educators end are required. The settings must be welcoming to the students. Huston (2013) opines that there must be an underlying essence of positivity and enthusiasm. Constructive feedback is a good tool for encouraging students. Another method is to have a clear and effective relationship with the students. The above discussion highlights the main aspects of learning and teaching in nursing. It is a rich source of information on how nurses are supposed to be taking up their education and how faculties must approach the students for making a better nursing workforce in the future. References Billings, D. M., Halstead, J. A. (2013).Teaching in nursing: A guide for faculty. Elsevier Health Sciences. URL:https://books.google.co.in/books?id=YxzmCgAAQBAJpg=PA87dq=Billings,+D.+M.,+%26+Halstead,+J.+A.+(2013).+Teaching+in+nursing:+A+guide+for+faculty.+Elsevier+Health+Sciences.hl=ensa=Xredir_esc=y#v=onepageq=Billings%2C%20D.%20M.%2C%20%26%20Halstead%2C%20J.%20A.%20(2013).%20Teaching%20in%20nursing%3A%20A%20guide%20for%20faculty.%20Elsevier%20Health%20Sciences.f=false Blegen, M. A., Goode, C. J., Park, S. H., Vaughn, T., Spetz, J. (2013). Baccalaureate education in nursing and patient outcomes.Journal of Nursing Administration,43(2), 89-94. Doi: 10.1097/NNA.0b013e31827f2028 Bradshaw, M., Lowenstein, A. (2013).Innovative teaching strategies in nursing and related health professions. Jones Bartlett Publishers. URL:https://books.google.co.in/books?id=9V-wAAAAQBAJprintsec=frontcoverdq=Bradshaw,+M.,+%26+Lowenstein,+A.+(2013).+Innovative+teaching+strategies+in+nursing+and+related+health+professions.+Jones+%26+Bartlett+Publishershl=ensa=Xredir_esc=y#v=onepageqf=false Huston, C. J. (2013).Professional issues in nursing: Challenges and opportunities. Lippincott Williams Wilkins. URL:https://books.google.co.in/books?id=TBXlEgpF6_QCprintsec=frontcoverdq=Huston,+C.+J.+(2013).+Professional+issues+in+nursing:+Challenges+and+opportunities.+Lippincott+Williams+%26+Wilkinshl=ensa=Xredir_esc=y#v=onepageqf=false Iwasiw, C. L., Goldenberg, D., Andrusyszyn, M. A. (2014).Curriculum development in nursing education. Jones Bartlett Publishers. URL:https://books.google.co.in/books?id=KFcMBAAAQBAJprintsec=frontcoverdq=Iwasiw,+C.+L.,+Goldenberg,+D.,+%26+Andrusyszyn,+M.+A.+(2014).+Curriculum+development+in+nursing+education.+Jones+%26+Bartlett+Publishers.hl=ensa=Xredir_esc=y#v=onepageqf=false Oermann, M. H., Gaberson, K. B. (2013).Evaluation and testing in nursing education. Springer Publishing Company. URL:https://books.google.co.in/books?id=_eXZRp4hITMCpg=PA181dq=Oermann,+M.+H.,+%26+Gaberson,+K.+B.+(2013).+Evaluation+and+testing+in+nursing+education.+Springer+Publishing+Companyhl=ensa=Xredir_esc=y#v=onepageq=Oermann%2C%20M.%20H.%2C%20%26%20Gaberson%2C%20K.%20B.%20(2013).%20Evaluation%20and%20testing%20in%20nursing%20education.%20Springer%20Publishing%20Companyf=false